Product return and refund policy

1. General information

1.1. This return policy sets forth the terms and procedures for product returns and return requests on the T-Shirt eShop.

1.2. T-shirt e-store (hereinafter referred to as "Site") is an online platform belonging to the company, where T-shirts and related products are sold.

2. Return conditions for individual printing

2.1. Please note that each product is printed individually according to your order. Therefore, please be responsible and carefully choose the right size according to our size chart, because we do not stock items, but make individual individual orders. 

2.2. Returns are only possible for printing errors, defects, or fabric damage, or damage during shipping, or if your size does not meet expectations.

3. Return conditions

3.1. If you are not completely satisfied with the purchased goods, you can submit a free form return request by informing us by e-mail. by mail in compliance with the following conditions:

a) The return request must be submitted within 30 days of receiving the goods.

b) Goods must be unused, undamaged, in original condition and with original packaging.

3.2. Please contact us if you have any questions about specific options for returning goods -

3.3. The refund process may take up to 30 days from the receipt of the goods in our warehouse.

4. Return options

4.1. After submitting a refund request, you will have the option to choose one of the following refund options:

a) Refund - We will refund the amount paid to you for the returned goods, less delivery charges if applicable.

b) We will order you another product that you like and meets your expectations.

5. Final provisions

5.1. This return policy is effective from the time you use the Site and is valid in conjunction with the Terms of Service.

5.2. We reserve the right to change the return policy at any time by notice on the Site.